Terms and Conditions

Please read these terms and conditions carefully before using our website and services.

1. Introduction

Welcome to Santrupti Agro Industries. By accessing and using our website, you agree to comply with and be bound by the following Terms and Conditions.

If you do not agree with any part of these terms, please do not use our website or services.

2. Products

We offer the following products:

• Santrupti Coconut Powder
• Santrupti Coconut Oil
• Shuddh Coconut Powder

All products are manufactured and packed under strict hygiene and quality standards.

Product images displayed on the website are for reference purposes only. Actual packaging may vary slightly.

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3. Orders & Payments

• Orders can be placed through our website.
• All prices are listed in Indian Rupees (₹).
• Payments are processed securely through trusted third-party payment gateways (such as Razorpay, UPI, Net Banking).
• We do not store your debit or credit card details.
• We reserve the right to cancel or refuse any order at our discretion.

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4. Shipping & Delivery

• Orders are processed within standard business days.
• Delivery timelines may vary depending on your location.
• Delays caused by courier services or unforeseen circumstances are beyond our control.
• Customers must provide accurate shipping details. We are not responsible for delivery issues caused by incorrect address information.

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5. Returns & Refunds

Due to the nature of food products:

• Returns are accepted only if the product is damaged during transit.
• Customers must notify us within 48 hours of delivery with proper proof (photos or videos).
• Approved refunds will be processed to the original payment method.
• We do not accept returns for opened or used products.

6. Intellectual Property

All content on this website, including text, images, logos, product descriptions, and branding, is the property of Santrupti Agro Industries and may not be copied, reproduced, or used without prior permission.

7. Limitation of Liability

We are not liable for:

• Allergic reactions to coconut-based products
• Improper storage or handling by customers
• Any indirect or incidental damages arising from the use of our products

Customers are advised to check product ingredients before use.

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8. Privacy

Your use of this website is also governed by our Privacy Policy.

9. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the website after changes constitutes your acceptance of the updated terms.

10. Contact Information

For any questions regarding these Terms & Conditions, please contact:

Santhrupthi Agro Industries
Phone: 9743789406
Email: santhrupthiagro@gmail.com